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Directory of Community Services
A service of Carroll County Public Library

CarePatrol of Central MD and Loudoun VA -  

Parent agency
Best Life Brands/ CarePatrol
Street address
1552 Scandia Circle
Reston, Virginia 20190
Phone number
703-436-2219
Fax number
703-935-2340
Office hours
8 a.m. - 8 p.m. Monday thru Friday, we do answer emails and calls outside of normal business hours
Contact 1
Bonnie Elliott
Owner, Certified Senior Advisor
240-566-5900 - voice
703-935-2340 - Fax
belliott@carepatrol.com
Contact 2
Jessica Penkert
Senior Care Advisor
301-377-9685 - voice
703-935-2340 - Fax
jpenkert@carepatrol.com
Purpose
Navigating senior care can feel overwhelming, but finding the right path forward begins with a simple, supportive conversation. Choosing a safe living option or a trusted in-home care agency requires looking beyond beautiful buildings and online reviews to answer one critical question: Can this provider truly meet your loved one’s unique needs? At CarePatrol, our local advisors look past the surface by completing a personalized "Care Discovery," ensuring every recommendation we make is carefully matched to the safety, comfort, and personal preferences of the older adult in your life.
Service
We provide comprehensive, cost-free advisory services to families seeking in-home support or a transition to a care community. Our step-by-step guidance begins with an in-depth conversation to uncover your loved one's specific medical, emotional, and financial needs. From there, we introduce you to carefully vetted local agencies and communities that align with your exact requirements. To ensure you feel confident in your decision, we personally accompany you on guided tours to review full care details and transparent pricing, provide gentle coordination and support on moving day, and offer ongoing advocacy that endures long after care begins.
Eligibility
Our advisory services are available to anyone navigating care decisions for an older adult, with no specific eligibility requirements to work with our team.
Fees
Free to individuals and their families
Subjects
Senior Citizens - Assisted Living Facilities, Senior Citizens - Clubs And Organizations, Senior Citizens - Housing
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