Maryland Attorney General's Office, Health Education and Advocacy Unit -
- Parent agency
- Maryland Attorney General's Office, Consumer Protection Division
- Street address
- 200 St. Paul Place, 16th Floor
Baltimore, Maryland 21202-2022
- Phone number
- 877-261-8807
- Office hours
- Complaints: Mon-Fri 9-4:30
- Purpose
- To assist consumers whose health insurance carriers refuse to pay for a service and to assist consumers with billing disputes with health care providers.
- Service
- Helps consumers whose health plan has refused to cover a medical procedure or to pay for a medical service that has already been provided. Assists consumers in resolving billing disputes with hospitals, doctors, insurance companies and other health care providers; helps consumers negotiate refunds or repairs for medical equipment and other health care products that are defective or were never delivered. The unit also assists consumers with enrollment in a group health plan or health insurance coverage by providing information, referral, and assistance. The unit also helps consumers who have been denied enrollment in a Qualified Health Plan or denied Advanced Premium Tax Credits or Cost-Sharing Reductions by Maryland Health Connection. Callers outside Baltimore may call 1-877-261-8807. Immediate response through hotline. HOTLINE 410-528-1840. Response time for other complaints two weeks or longer.
- Eligibility
- Anyone is eligible
- Fees
- No cost
- Area served
- Serves Maryland.
- Last update