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Directory of Community Services
A service of Carroll County Public Library

Maryland Office of the People's Counsel -

Parent agency
State of Maryland
Street address
6 St. Paul Street
Suite 2102
Baltimore, Maryland 21202-1695
Phone number
410-767-8150
Office hours
Mon-Fri 8-5
Contact 1
David S. Lapp
People's Counsel
800-207-4055, 410-767-8150, or Maryland Relay 711 - voice
Contact 2
Brandi Nieland
Director of Consumer Assistance
Purpose
To represent Maryland residential consumers of electric and natural gas utilities, telephone, and private water services before the Public Service Commission, the General Assembly, federal agencies, and other courts.
Service
This office represents the best interests of Maryland utility customers. Through the Consumer Assistance Unit, this office provides utility information, trainings, limited individual advocacy, and conducts investigations of utility practices and consumer complaints throughout the state.
Eligibility
Serves Maryland residential utility customers.
Fees
No fees are charged.
Subjects
Consumer Protection, Fuel - Assistance, Information And Referral
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