Lightbulb logo
Directory of Community Services
A service of Carroll County Public Library

Organization Full Listing print

Maryland Attorney General's Office, Health Education and Advocacy Unit Email
Maryland Attorney General's Office, Consumer Protection Division

200 St. Paul Place, 16th Floor
Baltimore, MD 21202-2022

877-261-8807 - voice

Office HoursComplaints: Mon-Fri 9-4:30
PurposeTo assist consumers whose health insurance carriers refuse to pay for a service and to assist consumers with billing disputes with health care providers.
ServiceHelps consumers whose health plan has refused to cover a medical procedure or to pay for a medical service that has already been provided. Assists consumers in resolving billing disputes with hospitals, doctors, insurance companies and other health care providers; helps consumers negotiate refunds or repairs for medical equipment and other health care products that are defective or were never delivered. The unit also assists consumers with enrollment in a group health plan or health insurance coverage by providing information, referral, and assistance. The unit also helps consumers who have been denied enrollment in a Qualified Health Plan or denied Advanced Premium Tax Credits or Cost-Sharing Reductions by Maryland Health Connection. Callers outside Baltimore may call 1-877-261-8807. Immediate response through hotline. HOTLINE 410-528-1840. Response time for other complaints two weeks or longer.
EligibilityAnyone is eligible
FeesNo cost
Area ServedServes Maryland.
SubjectsConsumer Protection, Health Care - Consumer Complaints, Volunteers - Needed
Last Updated28 April 2023