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Maryland Office of the People's Counsel Email
State of Maryland

6 St. Paul Street
Suite 2102
Baltimore, MD 21202-1695

410-767-8150 - voice
410-333-3616 - fax

Office HoursMon-Fri 8-4
Contact 1David S. Lapp
People's Counsel
800-207-4055, 410-767-8150, or Maryland Relay 711 - voice
Contact 2Brandi Nieland
Director of Consumer Assistance
PurposeTo represent Maryland residential consumers of electric and natural gas utilities, telephone, and private water services before the Public Service Commission, the General Assembly, federal agencies, and other courts.
ServiceThis office represents the best interests of Maryland utility customers. Through the Consumer Assistance Unit, this office provides utility information, trainings, limited individual advocacy, and conducts investigations of utility practices and consumer complaints throughout the state.
EligibilityServes Maryland residential utility customers.
FeesNo fees are charged.
SubjectsConsumer Protection, Fuel - Assistance, Information And Referral
Last Updated12 October 2021